Access to Information and Privacy (ATIP)

The Veterans Review and Appeal Board is committed to responding to your requests for information.

How do I request information that is not of a personal nature?

If your request is for information held by the Board that is not of a personal nature, you may send us an informal request by mail in the form of a signed letter stating clearly what information is being requested. Alternatively, you may make a formal request under the Access to Information Act (Opens a New Window) by referring to the Act in your letter or completing this request form (Opens a New Window). There is a $5 application feel for each formal request (money order or cheque payable to the Receiver General of Canada).

How do I request personal information?

Please note that while the Board is an independent tribunal and is responsible for its own decisions rendered under the authority of the Veterans Review and Appeal Board Act (Opens a New Window), it is not the custodian of your departmental file. Our regulations (Opens a New Window) require us to send a copy of all Board decisions to the Minister of Veterans Affairs for processing. For this reason, if you would like to request your departmental file, please address your request for personal information to Veterans Affairs Canada (Opens a New Window)(search “ATIP”).

If your request is for personal information held by the Board (i.e. a VRAB decision), you may send us an informal request by mail in the form of a signed letter stating clearly what information is being requested. If you are requesting personal information that is not your own, you must include the person’s signed consent. Alternatively, you may make a formal request under the Privacy Act (Opens a New Window) by referring to the Act in your letter or completing this request form (Opens a New Window). There is no fee for accessing your own personal information under the Privacy Act.

What if I have a question about requesting information?

You may contact us by email for general inquiries or submit your question to the VRAB ATIP Coordinator by mail. You may also call our toll-free telephone lines.

What are the Access to Information and Privacy Acts?

The Access to Information Act (Opens a New Window) is one way that Canadian citizens as well as people and corporations present in Canada can access federal government records that are not of a personal nature. The Privacy Act (Opens a New Window) gives Canadian citizens and people present in Canada the right to have access to information about themselves that is held by the federal government.

By mail

• Veterans Review and Appeal Board
• c/o VRAB ATIP Coordinator
• P.O. Box 9900
• Charlottetown, Prince Edward Island
• C1A 8V7
  
  
• Fax Number: (902) 566-7850

Toll Free in Canada and the United States

• 1(800)450-8006 (English Service) or
• 1(877)368-0859 (French Service)

From all other locations, call collect

• 0(902)566-8751 (English Service) or
• 0(902)566-8835 (French Service)