Vision, Mission and Values
The Board is recognized as the independent and fair appeal tribunal that ensures Veterans obtain the benefits they are entitled to for service-related disabilities.
To provide Veterans, Canadian Armed Forces and RCMP members, and their families with timely, respectful hearings and fair, plain-language decisions.
We are open and transparent, so that Veterans and Canadians can hold us accountable for our actions and decisions.
Diversity and Inclusion
We are committed to diversity and inclusion, both in the service we provide to Veterans and in striving to be a workplace of choice.
We strive to serve Veterans better through continuous improvement and innovation.
We treat Veterans in a fair and unbiased manner.
We provide Veterans with hearings and decisions that are free from outside influences.
We enhance public confidence and trust in the appeal process by being professional and ethical.
We treat Veterans, and one another, with courtesy and respect.