Key Information and FAQs

Important terms and documents, frequently asked questions, and quick facts.

Services and information

Frequently Asked Questions (FAQ)

The most commonly asked questions about the Board and our processes.

Quick Facts

Essential facts on claims and conditions seen at the Board and how decisions are made. 

Information Sheets

General information on: the process of judicial review by the Federal Court, the concept of the benefit of doubt, the role of Board Members and the credibility of evidence required for a claim.

Veterans Bill of Rights

Details the rights of Veterans and clients and the Board's role in upholding the Veterans Bill of Rights in the delivery of its programs for applicants.